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Sales Follow-up
Second AI employee · works with Front Desk

Customers waiting for your reply stay on your list.

Sales Follow-up notes every customer who is waiting to hear back from you. When the time is up, it reminds you and has a follow-up message ready for you, written from a template. Nothing goes out until you press “Send”.

Try it free for 14 days Meet Front Desk

Reminders on every plan; ready follow-up messages on Professional and higher. Plans and prices.

Sales Follow-up mascot

Who does it follow up?

Sales Follow-up notes four kinds of customers who are waiting to hear back from you. You don’t have to enter anything.

Requests passed on by Front DeskSomeone who asked for a price, left their details or wants to talk to you.
Lead form sign-upsPeople who filled in your Instagram or Facebook lead ad form.
Appointment requestsRequests waiting for your confirmation or without a clear outcome.
Unanswered chatsConversations handed over to you that nobody has replied to yet.

How it works

1

It takes note

Every customer waiting to hear back becomes a follow-up item. You don’t type anything.

2

It reminds you

When the time you chose is up (1, 2 or 4 hours), it lets you know in the panel.

3

You approve

The follow-up message comes ready from a template. Edit it, send it or skip it.

For now the ready message comes in Turkish. Rewrite it in your own words before you send it.

It doesn’t pester your customers.

Nothing goes out without your approvalYou send every follow-up message yourself.
At most one every three daysThe same conversation gets no more than one follow-up message in 72 hours.
It follows channel rulesOn WhatsApp and Instagram, you won’t get a follow-up card once 24 hours have passed since the customer’s last message.
It takes no for an answerAnyone who replies STOP on WhatsApp gets no follow-up.

Frequently asked

What is Sales Follow-up?

Sales Follow-up is an AI employee that reminds you about customers waiting to hear back and brings you a follow-up message drafted from a template. Nothing is sent until you approve it.

Does it send follow-up messages on its own?

No. Every follow-up message comes to you as a card. Edit the text and press “Send” and it goes out; press “Don’t send” and it doesn’t.

Which plans include it?

It comes with Front Desk on every plan: reminders on all plans, ready follow-up messages on Professional and higher. Both are on during the 14-day trial. Plans are on the Front Desk page.

When does it remind me?

When the time you set in your notification settings is up: 1, 2 or 4 hours. Reminders show up in the panel.

Will it message the same person again and again?

No. A conversation gets at most one follow-up message in 72 hours. Anyone who replies STOP on WhatsApp gets none.

Which channels can follow-up messages go out on?

WhatsApp, Instagram and Messenger. If 24 hours have passed since the customer’s last message, you won’t get a follow-up card, because the channel rules don’t allow it.

Front Desk answers. Sales Follow-up reminds you to get back to them.

Try both free for 14 days.

Try it free for 14 days